Privacy Policy

Privacy Policy Introduction

Myralexinto respects your privacy and is committed to protecting your personal information in accordance with Malaysian Personal Data Protection Act 2010

This policy explains how we collect, use, store, and protect your personal data when you use our financial planning consultation services

Information We Collect

We collect information necessary to provide effective financial planning consultation services

  • Contact information including name, email address, phone number, and mailing address
  • Financial information relevant to your consultation needs and planning goals
  • Communication preferences and consultation history for service improvement
  • Website usage data including IP address, browser type, and pages visited

How We Use Your Information

Your personal information is used exclusively for providing and improving our consultation services

  • Delivering personalized financial planning consultation sessions
  • Communicating about your subscription and scheduling appointments
  • Improving our services based on feedback and usage patterns
  • Complying with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal data based on established legal grounds under Malaysian law

Legal Basis: We process your data based on contractual necessity for service delivery and legitimate business interests in providing quality consultation services

Cookies and Tracking

We use cookies to enhance your website experience and analyze how our services are used

For detailed information about our cookie practices, please refer to our separate Cookie Policy Cookie Policy

Information Sharing

We limit information sharing to essential business purposes and never sell your personal data

  • Authorized service providers who assist in delivering our consultation services
  • Legal authorities when required by Malaysian law or court orders
  • Professional advisors including legal counsel and auditors under confidentiality agreements

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including encrypted data transmission and secure storage systems

Your Privacy Rights

Under Malaysian Personal Data Protection Act 2010, you have specific rights regarding your personal information

  • Request access to personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data under certain circumstances
  • Request transfer of your data to another service provider
  • Object to processing based on legitimate interests

Data Retention

We retain your personal information only as long as necessary to provide our consultation services and comply with legal obligations, typically for the duration of your subscription plus 7 years for regulatory compliance

Children's Privacy

Our financial planning consultation services are designed for adults, and we do not knowingly collect personal information from individuals under 18 years of age

18+ only

Policy Changes

We may update this privacy policy periodically to reflect changes in our practices or applicable laws, with notice provided through our website or direct communication

Privacy Questions

Contact us if you have questions about this privacy policy or wish to exercise your privacy rights

Email: info@myralexinto.com

Phone: +60 4 1687 7829

Address: Level 12, Menara IGB, Mid Valley City, Kuala Lumpur

August 23, 2025: July 15, 2025