Privacy Policy
Privacy Policy Introduction
Myralexinto respects your privacy and is committed to protecting your personal information in accordance with Malaysian Personal Data Protection Act 2010
This policy explains how we collect, use, store, and protect your personal data when you use our financial planning consultation services
Information We Collect
We collect information necessary to provide effective financial planning consultation services
- Contact information including name, email address, phone number, and mailing address
- Financial information relevant to your consultation needs and planning goals
- Communication preferences and consultation history for service improvement
- Website usage data including IP address, browser type, and pages visited
How We Use Your Information
Your personal information is used exclusively for providing and improving our consultation services
- Delivering personalized financial planning consultation sessions
- Communicating about your subscription and scheduling appointments
- Improving our services based on feedback and usage patterns
- Complying with legal obligations and regulatory requirements
Legal Basis for Processing
We process your personal data based on established legal grounds under Malaysian law
Legal Basis: We process your data based on contractual necessity for service delivery and legitimate business interests in providing quality consultation services
Cookies and Tracking
We use cookies to enhance your website experience and analyze how our services are used
For detailed information about our cookie practices, please refer to our separate Cookie Policy Cookie Policy
Information Sharing
We limit information sharing to essential business purposes and never sell your personal data
- Authorized service providers who assist in delivering our consultation services
- Legal authorities when required by Malaysian law or court orders
- Professional advisors including legal counsel and auditors under confidentiality agreements
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including encrypted data transmission and secure storage systems
Your Privacy Rights
Under Malaysian Personal Data Protection Act 2010, you have specific rights regarding your personal information
- Request access to personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data under certain circumstances
- Request transfer of your data to another service provider
- Object to processing based on legitimate interests
Data Retention
We retain your personal information only as long as necessary to provide our consultation services and comply with legal obligations, typically for the duration of your subscription plus 7 years for regulatory compliance
Children's Privacy
Our financial planning consultation services are designed for adults, and we do not knowingly collect personal information from individuals under 18 years of age
18+ only
Policy Changes
We may update this privacy policy periodically to reflect changes in our practices or applicable laws, with notice provided through our website or direct communication
Privacy Questions
Contact us if you have questions about this privacy policy or wish to exercise your privacy rights
Email: info@myralexinto.com
Phone: +60 4 1687 7829
Address: Level 12, Menara IGB, Mid Valley City, Kuala Lumpur
August 23, 2025: July 15, 2025